At the bottom of this page is a form which you can fill out with any questions or concerns regarding the information contained herein. Submit it and we will endeavor to respond ASAP. IMPORTANT Lug bolt applications are much more difficult than lug nuts. For Example, there are varying lengths, seats and thread sizes to consider. If an incorrect bolt is used, a wheel may fall off, someone may be killed or injured and you and/or your company could be sued. All this because someone didn't take a few extra minutes to choose the correct bolt for a specific application. IMPORTANT THINGS TO LOOK FOR: The origin of the wheel is vitally important, be absolutely sure if the wheel is.... 1) an O.E. factory alloy wheel. 2) an aftermarket reproduction of a factory wheel. 3) an aftermarket style wheel. While most O.E. factory wheels that are made in Europe (Mercedes-Benz, Audi, VW and some Porsche) use ball seat bolts, there are some exceptions (BMW, Saab, and others) that use conical (cone) seat bolts. Reproductions and aftermarket wheels, depending on the company, vary greatly, so watch out ! In fact, may wheel companies use both ball seat and conical seat lug bolts. Use the wrong style bolt seat, you will have major problems..guaranteed. If you are lucky and the wheel doesn't work loose and fall off, it will surely vibrate from incorrect seating. It is impossible for Prestige Wheel Accessories to document all of the information about all of the many different wheel manufacturers and possible applications. It must there for be the responsibility of yours, the installer, to make the correct choice... OUR POLICY ON BOLTS IS: Prestige Wheel Accessories will make every effort to provide you with information so that you can make the correct selection. However, should the lug bolts you choose prove to be incorrect or not the one you thought they were, Prestige is under no obligation to take them back. Should Prestige agree to accept the lug bolts back, it will be under the following conditions only: 1) the bolts must be new and unused merchandise in original resalable condition. 2) you must obtain an RTS (Return to Stock) number before shipping merchandise back to Prestige 3) all freight back to Prestige must be prepaid 4) a 20% restocking fee will be charged 5) all credits or refunds will apply to merchandise only, no credit will be allowed for shipping costs.
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